🔒 LH Masterlog Privacy Policy
Effective: 2026-05-10 · Version 1.1 · Authorship inception: 2025-12-12
LH Masterlog ("the Service," "we," "us") is an independent productivity tool built and operated by an independent third-party developer. We are not owned by, operated by, affiliated with, sponsored by, or endorsed by LeafFilter North LLC, LeafHome Inc., LeafHome Solutions, LeafFilter Gutter Protection, any of their parent, subsidiary, or affiliated entities, or any individual sales representative.
🤝 Plain English — what we look at, why, and our commitments
We built LH Masterlog to save you hours every week — not to harvest your data. Our intentions are simple: take the work you already do every day (lead intake, paperwork, RepBook tracking, follow-ups, taxes) and make it faster, accurate, and visible in one place.
What we look at (only with your permission):
- Job-related emails in your linked inbox (subject line + sender + body when needed to extract lead/job data)
- CRM lead records visible to your own rep account
- Calendar entries you've created for installs
- Files you've explicitly placed in your linked job folder
- RepBook attachments your office emails to you (commission verification)
What we DON'T do — ever:
- Sell, rent, or share your data with anyone
- Read non-job emails, personal threads, or your inbox at large
- Share your numbers with corporate, your manager, or other reps
- Use your data to train any model outside your own dashboard
- Keep data after you delete your account — see Section 4
🆕 Want a fresh start? Use a brand-new email — totally fine.
You don't need to bring your old email's history with you. Many reps feel safer starting with a clean account that has zero historical data attached. From the moment you log your first lead, that's the data we hold for you — nothing before. You stay in full control of what we ever see.
🌉 If you want to migrate from your current email (without keeping it linked)
One-time bridge — your old data comes with you, your old email never has to:
- Sign up here with your old email first (temporary).
- Tap the 📂 Back-load last week's leads button (BETA badge on the dashboard) — this runs a one-time scan of your old inbox for job + RepBook history and writes those leads into your masterlog.
- From Settings → Account, tap Export My Data to download a JSON snapshot of everything we have for you.
- Create a brand-new email address at your favorite provider (Gmail, Outlook, ProtonMail, etc.).
- Register a new LH Masterlog account with that fresh email.
- In Settings → Account, tap Import Data and select the JSON file from step 3.
- Delete your original LH Masterlog account from Settings → Account → Danger Zone. Your old email is now fully unlinked.
Step 3 (Export) + Step 6 (Import) are admin-managed today and ship to all reps in next week's release. Until then, message support and we'll handle the migration manually for free.
1. Why credentials are stored at all
Some features (e.g., automatic CRM lead sync, the GTR Advocate one-tap signup, RepBook verification scans) require the Service to act on your behalf against systems you already use. To do this without prompting you for a password every time, your credentials are encrypted and stored against your rep record. They are never written to disk in plaintext, never logged, and never transmitted to any service other than the integration you authorized them for.
2. Data retention & deletion
You may delete your account and all associated data at any time by contacting the Service operator. Upon deletion request, your rep row, your encrypted credentials, your lead history, your scheduled-task records, and your usage metadata are removed from the live database within 30 days. Backup snapshots that already contain your data age out of rotation within 90 days. After that point, no copy of your data remains.
3. Independent contractor agreement
You acknowledge that you use this Service at your sole discretion as an independent contractor. Your use of LH Masterlog is not directed, required, sponsored, audited, or endorsed by LeafFilter, LeafHome, or any of their managers, employees, or representatives. The features offered are productivity aids you elect to use to streamline your independent sales workflow. Any benefits, time savings, accuracy gains, or commission outcomes are entirely your responsibility to verify and reconcile against the official systems of record (LeafFilter CRM, LeafHome Rewards app, your manager's commission sheets).
4. No warranty; limitation of liability
The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. Some features are explicitly labeled BETA and may produce inaccurate stats during development. To the maximum extent permitted by law, in no event shall the Service operator be liable for any direct, indirect, incidental, special, consequential, or exemplary damages — including but not limited to lost commissions, lost sales, lost data, or business interruption — arising from your use of the Service.
5. Security
Authentication uses bcrypt-hashed passwords and short-lived JWT access tokens. Integration secrets are stored Fernet-encrypted and decrypted only in volatile memory at the moment they are needed. Backups of the application database are stored in an access-controlled cloud bucket scoped to the Service operator's identity. Despite these measures, no Internet-facing system is perfectly secure; you accept the residual risk inherent in transmitting credentials across the public Internet.
6. Your consent
By creating an account and connecting any integration, you confirm that you have read this Privacy Policy in full, agree to its terms, and represent that you are authorized to share with the Service the credentials and data you choose to provide.
7. Third-party services & open-source attribution
The Service is built on top of well-known open-source software and licensed third-party services. Every dependency is used in compliance with its respective license. The following attributions are required by those licenses and are disclosed in full transparency:
- OpenStreetMap® — building-footprint and address data used by the EaveDrop measurement service is sourced from © OpenStreetMap contributors, licensed under the Open Database License (ODbL). EaveDrop produces derivative measurements; the underlying property polygons remain attributable to OpenStreetMap.
- Open-Meteo — current and forecast weather conditions used by the dashboard weather strip and login-page weather animation come from open-meteo.com (free, no-key, attribution-requested).
- Google Maps Platform — geocoding and map tiles are powered by Google Maps API under Google's Terms of Service.
- U.S. Census Bureau (ACS) · USPS · County parcel records — public-record neighborhood-canvas signals; all sources are public-domain.
- HOVER® and EagleView® — paid measurement services accessed via rep-provided credentials. Their reports remain the property of the rep's account holder under those companies' respective Terms.
- Stripe® — payment processing (when enabled). Stripe is the data controller for any payment information; the Service never stores card numbers.
- Open-source software — FastAPI, Starlette, Uvicorn, SQLite, bcrypt, python-jose, Pydantic, gspread, Pillow, OpenAI Python SDK, anthropic SDK, html2canvas, and additional libraries licensed under MIT, BSD-3, or Apache-2.0. License texts are reproduced in the project's source repository.
8. Intellectual property & trademark
LH Masterlog Agent™ and EaveDrop™ are trademarks of the Service operator. The dashboard layout, the in-house measurement engine architecture (internally referred to as TrueEdge), the 14-factor lead-scoring model, the prediction substrate, the slump-intervention sequencing, and the rep-facing UI design are proprietary and protected under U.S. copyright. The full source code is © 2025–2026 by the Service operator; all rights reserved. Reverse-engineering, scraping, redistribution, or unauthorized commercial use is prohibited.
Authorship inception: the originating concepts for this platform were developed and prototyped beginning December 12, 2025. Early workflow experiments were conducted in n8n (a third-party workflow-automation environment) for proof of concept. First-party source code authorship and the production architecture commenced on the same date and have continued under uninterrupted development since. The "Development started 12/12/25" notice in every page footer is the public attestation of this date.
9. Changes to this policy
The Service operator may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date. Continued use of the Service after the effective date constitutes acceptance of the revised terms.
10. Contact
Questions, deletion requests, copyright concerns (DMCA), or other inquiries may be directed to the Service operator via the support address inside the app's account menu.
Trademark notice: LeafFilter®, LeafHome®, HOVER®, EagleView®, Stripe®, Google®, OpenStreetMap® and all other registered marks referenced within the Service are the property of their respective owners. References exist solely to identify the third-party systems an independent contractor may choose to integrate with, and do not imply any partnership, endorsement, or affiliation. LH Masterlog Agent™ and EaveDrop™ are unregistered trademarks (™) of the Service operator with registration in progress.